Dear all, We got an overwhelming response of 284 students and below is the summary of the survey result.
Here is a summary of the results of the Canteen Satisfaction Survey. We are currently working alongside with administration to deal with feedback we received.
General Questions
How often do you eat the canteen food in a month?
All the time 43 15% Most of the time 106 37% Sometimes 78 27% Rarely 52 18% Never 5 2%
If you do eat the canteen food, which caterer do you usually buy from? 
Jumbo 148 53% Sri Emas 70 25% De Bistro 62 22%
What do you think of the quality of the food served? 
Excellent 3 1% Good 60 21% Satisfactory 170 60% Poor 51 18%
What do you think of the service from the caterer you usually order from? 
Excellent 4 1% Good 66 23% Satisfactory 158 56% Poor 56 20%
What do you think of the cleanliness and general ambience of the Canteen? 
Excellent 9 3% Good 108 38% Satisfactory 136 48% Poor 31 11%
Jumbo Caterers
From here onwards the questions get more specific as they are for improving the services offered by Jumbo.
During exam periods how long would you like Jumbo to extend their services until? 
Until 7 PM 35 13% Until 8 PM 82 29% Until 9 PM 43 15% Until 10 PM 39 14% Keep it Until 6 PM 77 28%
If Jumbo were to offer food for high tea what would you like them to sell?
Kuih 115 42% Roti Jala 99 37% Finger Sandwiches 145 54% Egg tart 130 48% Spring Roll 99 37% Curry Puff 153 56% Other 29 11%
People may select more than one checkbox, so percentages may add up to more than 100%.
If you live in the apartments near IMU and Jumbo offered to cater food for you would you buy from them? 
Yes 89 41% No 128 59%
How many days in a week would you cater from them? 
1 day 21 18% 2 days 20 17% 3 days 29 24% 4 days 18 15% 5 days 22 18% 6 days 1 1% 7 days 9 8%
What price range would you be willing to pay for the food that will be catered per meal? 
RM 3 - 4 120 75% RM 4 - 6 37 23% RM 6 - 8 3 2%
Warmest regards,
Zia Shah
Wednesday, October 21, 2009
Canteen Satisfaction Survey Result :)
